BATI Labs · Cross Sell Engine

Turn every customer interaction into a qualified opportunity.

An AI-driven cross-sell platform for any business with multiple product lines. WhatsApp-native, multi-branch, multi-BU — and configurable end-to-end without touching code.

Request a demo See how it works

Why BATI

Built for how multi-product businesses actually sell.

WhatsApp-native

Customers reply where they already are. Quoted-reply, templates, OTP login — all first-class.

Configurable end-to-end

Prompts, personas, branches, routing rules — all editable in the dashboard. No code changes to launch new BUs.

AI that recommends, humans that close

The engine spots intent and proposes next-best products. Officers approve, edit, or override — every decision is logged.

Multi-branch, multi-BU

Eight branches, per-branch pricing, role-based access for 8 distinct user types. Built for org charts that aren't flat.

How it works

Three layers, one playbook.

Customer talks. Engine listens.

WhatsApp is the front door. The conversation manager threads context across messages, pulls customer history, and feeds it to the recommendation layer.

AI proposes. Officer reviews.

A ranked list of next-best products lands in the officer's queue. They approve, tweak, or reject — and the engine learns from every decision.

Pipeline grows. Reports write themselves.

Every interaction, recommendation, and outcome is captured. Funnel, KPIs, branch leaderboards, AI analytics — all live, all filterable.

Get in touch

Want to see the engine on your data?

Send us a note and we'll provision a dedicated demo with your branding, seed data, and a 1-hour walkthrough.

bati@batilabs.ai Visit BATI Labs ↗